Who we are
TRV Global Immigration Consulting is an immigration advisory service that helps individuals, families, and businesses navigate visa applications, residency processes, and travel documentation. When you use our services — whether online or in person — you trust us with your personal information. We take that responsibility very seriously.
What information we collect
Depending on the service you request, we may collect the following types of information:
Identity information — your full name, date of birth, nationality, and passport details
Contact information — email address, phone number, and mailing address
Immigration documents — copies of visas, travel history, sponsorship letters, and supporting paperwork
Financial information — proof of funds or financial statements required for visa applications (we do not store payment card details)
Employment and education records — when required by the visa category you are applying for
Website usage data — pages you visit, how long you stay, and the device or browser you use (collected through cookies)
We only collect information that is directly necessary for your case. We do not collect anything we do not need.
Why we collect it
We use your information for the following purposes only:
To process your visa or immigration application accurately
To communicate with you about your case status, appointments, or document requirements
To comply with legal and regulatory obligations in the countries we operate
To improve our website and service quality based on how clients use them
To send you important service updates (not marketing emails, unless you opt in separately)
We will never sell your personal information to anyone. Ever.
Who we share your information with
Your information is shared only when it is necessary and only with trusted parties. This includes:
Government authorities — embassies, immigration departments, and border agencies as required by your application
Authorized third-party agents — translation services, document verification providers, or courier companies involved in your case
Our secure cloud service providers — platforms we use to store and manage client files, all of which are bound by strict data protection agreements
We do not share your information with advertisers, data brokers, or any party that does not have a direct role in your case.
How we keep your data safe
We apply strong security measures to protect your information at every step:
All digital files are stored on encrypted, password-protected systems
Only authorized staff members who are working on your case can access your documents
Physical documents are stored in locked, access-controlled office environments
We conduct regular internal reviews to ensure our security practices remain up to date
No system can guarantee 100% security, but we do everything within our power to protect your data from unauthorized access, loss, or misuse.
How long we keep your data
We retain your personal information for as long as needed to complete your service and meet legal obligations. Typically:
Active client files are kept for the duration of your engagement with us
Completed case files are retained for up to 5 years in case you need records for future applications or appeals
After this period, all personal data is securely deleted or anonymized
You may request earlier deletion of your data (see your rights below), subject to any legal retention requirements.
Your rights
You have full rights over your personal information. You can:
Access — request a copy of all personal data we hold about you
Correct — ask us to fix any information that is inaccurate or outdated
Delete — request that we erase your data when it is no longer needed
Withdraw consent — opt out of any optional data processing at any time
Complain — lodge a complaint with the relevant data protection authority in your country if you believe your rights have been violated
To exercise any of these rights, simply contact us using the details below. We will respond within 10 business days.
Cookies
Our website uses cookies — small text files placed on your device — to make the site work properly and to understand how visitors use it. We use:
Essential cookies — required for the website to function (cannot be disabled)
Analytics cookies — help us see which pages are most useful (can be declined)
You can manage or turn off non-essential cookies through your browser settings at any time.
International data transfers
Because immigration processes often involve multiple countries, your data may need to be shared with authorities or agents in countries other than where you reside. When this happens, we ensure appropriate safeguards are in place — such as data transfer agreements — to protect your information in line with applicable privacy laws.
Updates to this policy
We may update this Privacy Policy from time to time as our services evolve or laws change. When we do, we will update the “Last Updated” date at the top of this page. For significant changes, we will notify active clients directly by email. We encourage you to review this page periodically.
Contact us
If you have any questions about this policy or how your data is handled, please reach out to us:
Company
TRV Global Immigration Consulting
info@trvglobalbd.com
Phone
+8801841857777
Address
Kha 199/3 & 199, Venus Complex, Pragati Sarani, Dhaka 1213